Frequently asked question

Which phones does TravelVu support?
The app is created for:     1. Android phones with Android 5.0 or higher. It is recommended that Play Services and WebView is updated to last version via G...
Tue, 22 Oct, 2019 at 9:39 AM
How do I know if a day is correct?
After a full day of traveling you should: Assign an activity purpose to all stops. (or adjust the suggested purpose if it was wrong) Change transport mod...
Thu, 26 Sep, 2019 at 11:15 PM
A trip is shown as a straight line
When a trip is shown as a straight line in the map view, it is usually because of inaccurate GPS tracking. It is possible to correct using Move. If you ...
Thu, 26 Sep, 2019 at 11:02 PM
I don't get push notifications
In some surveys, messages are sent out using push notifications, such as reminders or other important information regarding the survey. If you do not re...
Thu, 26 Sep, 2019 at 9:02 AM
How do I turn off logging?
Once you have downloaded TravelVu, you do not need to start/stop it manually. Leave it on in the background and it will automatically use the GPS more when ...
Thu, 26 Sep, 2019 at 10:04 PM
How do I download my data?
It is possible to download your data including the GPS tracking from the TravelVu app. This is for the tech-savy or interested users who want to dig into yo...
Fri, 18 Oct, 2019 at 8:22 AM
How do I change the language?
To change the language in TravelVu, follow these instructions: Tap on the cogwheel icon in the upper right corner. Choose Settings. Scroll down and t...
Thu, 26 Sep, 2019 at 9:50 PM
How do I quickly change between days?
It is possible to change between days in a few ways: You can tap on the arrow buttons in the title bar next to the date You can swipe left/right to chang...
Thu, 26 Sep, 2019 at 9:46 PM